Support & Maintenance: The Service You Should Expect After You Purchase Your Fire Alarm System

Choosing a security integrator is an important process because you aren’t just purchasing a fire alarm system; there is an ongoing relationship with that company. You’re putting the lives of the people on your campus or in your business in someone else’s hands. So, what can you expect after you purchase a fire alarm system?

Inspections and Testing

Testing and inspections cover from the most basic system to the most complex. IDS will inspect and test your system even if someone else installed it. Our procedures are thorough and include every aspect of your system. Inspections and testing are conducted with compliance to all insurance and legal requirements in mind.

System Maintenance

IDS’ fire alarm maintenance agreements are customized for the hazard levels and size of your system to ensure that it functions well when needed. With fires, mistakes can be deadly, and you may incur heavy costs and severe property damage. Regular maintenance reduces the risk of the fire alarm system failing.


Reports on your system’s maintenance are critical for your records and for compliance with your localities reporting regulations. IDS sends you an electronic PDF as well as a hard copy of reports the are complete and code compliant.

For us, our clients become members of our family once they choose IDS for their fire alarm and security needs. We ensure optimal performance with your fire alarm system and make sure your business complies with local and national fire codes as well as compliance with insurance company requirements. We focus our relationship with our customers on exceptional customer care and service as well as peace of mind that we’ll keep who and what matters to you safe.

ABOUT IDS Alarm Services, Inc.

As an experienced security integrator, IDS Alarm Services, Inc. has served clients in the Southeast U.S. since 1990. Their innovative product offerings include Access Control, Fire Alarms, Network Wiring, Security Systems, and Video Surveillance. Contact us today if you have any questions about adding security or fire alarm systems to your property.

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